At Valour Acquisition, we are committed to providing high-quality digital marketing services to help your business grow. However, if for any reason you are not satisfied with our services, we offer a fair and transparent refund policy.

1. Service Satisfaction Guarantee

We aim to deliver the best results for every client. If you are not satisfied with the service provided during any month, you can request a review of the work completed. We will work closely with you to resolve any issues and improve performance. Please note that due to the nature of digital marketing, we cannot guarantee specific outcomes (e.g., leads, conversions), as these depend on factors beyond our control such as market conditions and customer behavior.

2. Refund Eligibility

Refunds may be granted in the following circumstances:

• Non-Performance of Services: If we fail to provide the services outlined in your contract for the agreed period, you may request a partial or full refund.
• Early Contract Termination: If you choose to terminate the contract within the first 7 days of service, we may provide a partial refund based on the services already rendered.
• Prepaid Services: If you have prepaid for services and decide to terminate your agreement early, you may be eligible for a refund on unused portions of the service, minus any applicable fees.

3. Refund Requests

To request a refund, please contact us at info@valouracquisition-com-755921.hostingersite.com with the following details:

• Your name and company name.
• A description of the issue or reason for the refund request.
• The date the issue occurred.

All refund requests must be submitted within 7 days of the issue arising. We aim to review and process all refund requests within 10 business days.

4. Exclusions

Refunds will not be provided in the following cases:

• Results Not Guaranteed: Digital marketing outcomes, such as leads or conversions, cannot be guaranteed and are influenced by external factors. Refunds will not be issued if specific performance targets are not met.
• Client-Supplied Materials: If delays or performance issues are caused by incomplete or inaccurate materials (e.g., ad copy, assets) provided by the client, refunds will not be granted.
• Third-Party Issues: Any interruptions or issues caused by third-party platforms (e.g., Facebook, LinkedIn) do not warrant a refund.

5. Payment Disputes

If there is a dispute regarding payments or billing, please contact us immediately at info@valouracquisition-com-755921.hostingersite.com. We will investigate and resolve the issue as promptly as possible. Please note that initiating a payment dispute without first contacting us may result in the termination of services.

6. Amendments to Policy

Valour Acquisition reserves the right to amend or update this Refund and Return Policy at any time. Changes will be posted on this page and take effect immediately.